We provide customized callcentre support services for travel agencies, hotels, restaurants, cafes, resorts, travel websites, online travel aggregator portals, tour operators, and leisurecentres and so on. We tap this experience to build an effective inbound and outbound call centre support process that will plug the gaps your operations and help you maximize profits in the shortest possible time.
Bookings and Reservations: Our team has knowledge and expertise in handling end-to-end hotel booking and reservation services. As part of this service, we also gather guest information and responses for future use.
Customer Support: We are well-versed in offering highly customized customer support services to travel, leisure and hospitality companies of all sizes.
Multi-Channel Customer Support: We offer call centre services through various channels such as phone, live chat, email, SMS and IVR. Leveraging these capabilities, you can content with customers as per their preferences.