New business models and processes now reflect the trends that are shaping the global healthcare value chain. For example, with digital technologies transforming processes from electronic records to telemedicine, many healthcare providers are delivering services in innovative ways.

AIGS helps you to simplify the process of finding a medical call centre to optimize patient, provider, and payer support. As specialists in finding call centre solutions for health care companies, we can help you enhance the patient experience, improve the accuracy of communications, maximize the value of every interaction, and achieve greater utilization of healthcare call centre services.

Whether you need 24 x 7, seasonal, full-time, or part-time call centre agents, we can help you find and hire the best healthcare call centres that fit your requirements and objectives.

We aim to provide healthcare BPO services and healthcare support services which enrich resource allocation, boost financial performance and increase the effectiveness of providers. With the hassle of healthcare administration removed, you can focus your efforts on what you do best.

The emphasis of our healthcare business process outsourcing services is towards delivering reduced administration costs for healthcare providers and enhancing patient satisfaction. We also provide a range of healthcare BPO services for insurance carriers, to simplify their processes.

Medical Data Entry services

We are among the best medical data entry outsourcing companies and provide clinical data entry services for: healthcare providers, hospitals, clinics, pharmaceutical companies, medical device manufacturers, medical insurance payers and others.

Our Data Entry Services Include All Patient Information, Chart Information, Appointments, Account Information, Insurance Details, Notes from the Doctor, Billing, all kind of records, text and numeric data entry, image data entry.

Outsourced Billing & Collection Services

We streamline your administrative processes ensuring healthy cash flow. Our dedicated and experienced billing and collection experts have in-depth knowledge of the various healthcare plans, billing processes, methods and its challenges.

They use industry-standard practice, technology and are well-versed with the use of different medical software to efficiently execute on-time medical billing and collections.

Medical Transcription Services

We provide Medical Transcription Services to hospitals, multi-specialty clinics, physician practices, and healthcare institutions. Our team comprises some of the most talented and skilled medical transcriptionists who can provide quality and error-free transcriptions within a quick time. Working with us for medical transcription services can be highly cost-effective and easy.

Pharmaceutical outsourcing services

Outsourcing in pharmaceutical industry is on an upswing, and leading life sciences companies all over the world have started realizing the advantages of pharmaceutical outsourcing to India. Pharmaceutical outsourcing trends are on the rise, with eminent players in the market understanding the need to work up an alliance with efficient and dependable service providers, like AIGS. We act as your strategic pharma outsourcing partner, taking care of your needs so that you get to focus on core competencies

Healthcare Back-office Support Services for Hospitals

Are you facing challenges in managing administrative operations in your hospital? If yes, then, you must be encountering claim denials, underpayments, etc., which might be reflecting on your revenue cycle. When you decide to process the medical claims in-house, you are essentially spending a large chunk of cash on medical billing & coding, managing the revenue cycle, following up on the bad debts, etc., which is not your core work. Thus, when you outsource healthcare back-office support services for hospitals to us at AIGS, we can streamline your whole healthcare back-office support operations with our extensive experience in the healthcare support industry.

Healthcare Back-office Support Services for Physicians

Is outsourcing healthcare back-office support on your mind? Then you need the help of specialists like us to take care of healthcare functions such as medical coding, billing, revenue cycle management (RCM), denial management, account receivable management, insurance verification, and much more. A host of functions that are part of healthcare back-office support can eat into your time and disturb your productivity.

Technology has impacted the way customers interact with businesses. We at AIGS leverage various mediums such as live chat, email, phone, and social media to deliver superior customer experience. The customer support outsourcing services delivered by AIGS help organizations gain competitive advantage.

We understand that a one-size-fits-all approach is not applicable to customer support. To overcome this shortcoming we provide customized customer support outsourcing services for businesses of varied size and nature.

It is difficult to scale the In-house customer service team to meet the seasonal demands, by outsourcing your customer support to AIGS you can take advantage of the scalability and gain business momentum.